Reduced Support Availability – 11th December 2025
Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual.
But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.
If your issue is urgent, please make sure to set the priority accordingly when submitting your request.
Thanks for your understanding!
Eportfolio Mobile App Update - iOS
Our newest mobile app update is now available, grab your free download now!
Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 2.0.0
Android coming soon!
Forms
- Send form to Learner
- How to review and sign a form
- How Learners Access/Open Forms
- Viewing Form Status
- How to report on an issue in the Form
- Correcting a reported issue
- How to view when a Form was completed by each assigned user
- How to Access your Enrol Account and Complete a Form
- Delete forms
- Resend form to Employer